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You’ve put time and budget into attracting leads, now what? If they’re not ready to buy immediately (and most aren’t), your next move is nurturing. And one of the best tools for that is still email.

Done right, email marketing helps you build trust, educate your leads and guide them toward a buying decision without spamming or sounding desperate. It’s not about mass emails anymore. It’s about well-timed, well-written sequences that move people step by step through your sales funnel.

Why Email Marketing Still Works (Really Well)

Email isn’t dead. In fact, it’s one of the most reliable and cost-effective ways to drive conversions:

  • You own the channel. Unlike social, email isn’t at the mercy of an algorithm
  • It’s personal and direct. You land straight in their inbox
  • It scales easily. With the right automation, you can nurture hundreds or thousands of leads at once

Did you know? For every 1 CHF spent on email marketing, the average return is 36 CHF. That’s a 3600% ROI.

But the real power of email is in lead nurturing. Helping people go from “interested” to “ready to talk.” Especially if your sales cycle is longer or involves multiple decision-makers (as most B2B sales do).

The Blueprint: How to Nurture Leads Through Email

Let’s break it down step-by-step. Whether you’re doing this in-house or through an agency, these are the building blocks of a good nurture strategy.

  1. Segment Like a Pro

Not every lead should get the same message. You can (and should) split them into groups based on:

  • Where they came from (LinkedIn, webinar, newsletter)
  • What they’ve shown interest in (e.g. automation vs. analytics)
  • How “warm” they are (just browsing vs. already comparing vendors)

That way, your emails feel like they were written just for them because, in a way, they were.

Internal link: Explore B2B Lead Generation Services
Internal link: Marketing Automation Packages

  1. Build a Smart Email Sequence

This is where automation kicks in. Instead of sending one-off emails, you create a series that follows a logical flow:

Stage Email Example Goal
Awareness “5 trends shaking up your industry” Educate and engage
Consideration “How [Client] cut onboarding time by 30%” Build trust with real-world proof
Decision “Let’s talk? Free consult this week only” Encourage action

You don’t need to send 15 emails. Sometimes, only 3–5-email flow is enough if it’s relevant and well-timed.

Tip: Only include one call-to-action per email. Keep the focus clear.

  1. Automate, But Don’t Sound Robotic

Use tools like HubSpot, ActiveCampaign, or Mailchimp to:

  • Send emails based on timing (e.g. 3 days after sign-up)
  • Trigger actions based on behavior (e.g. if they clicked, send the next email)
  • Score leads based on engagement

It’s not about setting and forgetting, it’s about setting and learning. Watch metrics like:

  • Open rate (aim for 25–30%)
  • Click-through rate (CTR) (good is around 2–4%)
  • Reply or conversion rate (this is your true success metric)

External link: Litmus 2023 Email Benchmarks

Want More Conversions? Focus on These Tactics

Once your sequences are live, the real work begins: tweaking them so they convert better.


A/B Test Like a Scientist

Run experiments on:

  • Subject lines (e.g. “Quick question…” vs. “How to fix [problem]”)
  • Send times (mornings vs. after work)
  • CTA buttons (“Book a demo” vs. “Try it free”)

Small changes here often lead to big lifts in performance.

Make It Feel Personal (Without Creepiness)

Yes, use their name but go further.

  • Mention their company or industry
  • Reference a webinar they signed up for or a page they visited
  • Adapt tone depending on their role (a CEO vs. a junior marketer)

Personalization isn’t about being clever, it’s about being relevant.

Use Social Proof and Real Scarcity

A mid-funnel email with a customer quote can make a huge difference. Even better if it’s from the same industry.

And if you’re offering a call, demo, or deal… Make it real. “Only 3 consults left this month” works better than “Let’s chat.”

Should You Handle It In-House or Use an Agency?

Great question. Here’s the honest comparison:

In-House External Partner
Control Full control, but slower setup Faster execution, less on your plate
Tools & Skills May need to learn on the job Comes with templates, tools, and expertise
Cost Lower short-term Better ROI in the long run if done right

If you’re stretched for time or don’t have someone focused on email full-time, an agency might be the move especially for Swiss SMEs with lean marketing teams.

Internal link: See Our Email Campaign Services

Wrapping Up: Email That Actually Converts

If your leads are ghosting after the first touch, it’s not always because they’re not interested. Often, they just need a little more time, education, and confidence.

That’s where smart email nurturing shines.

When you combine good timing, helpful content, and clear CTAs, you’re not just “doing email marketing.” You’re building relationships that lead to business.


Want help setting this up or improving what you’ve already got? Get in touch with us to learn how we design lead-nurture email workflows that actually convert.

Let’s turn those “maybe laters” into yes, let’s talk.

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